SYNOTI / Incidents & Alerts
Incidents & Alerts
Manage incidents and alert rules.
Incidents
Alerts & Rules
Active Incidents
12
3 vs yesterday · 2 critical
Auto-Contained
62%
4% of incidents · PB-041
SLA Compliance
98.4%
within 30 min
Open Cases
14
across 3 tiers
Incident Queue
| ID | Severity | Title | Assignee | Status | Age |
|---|---|---|---|---|---|
| INC-32418 | Critical | [CRITICAL] HighMemoryUsage on 10.0.12.11:9100 | J. Wilson | Contained | 2m |
| INC-32417 | High | Anomaly detected: system — phy-08 | S. Mitchell | Investigating | 14m |
| INC-32416 | High | SSH brute force from 203.0.113.45 | — | Open | 41m |
| INC-32415 | Medium | [WARNING] HighDiskIOWait on 10.0.12.13:9100 | M. Johnson | Investigating | 1h |
| INC-32414 | Critical | Service down: www-02 | A. Rodriguez | Contained | 1h 20m |
| INC-32413 | Low | Anomaly detected: unknown | J. Wilson | Resolved | 3h |
| INC-32412 | High | [HIGH] samba-libs -- DEB-samba-libs | — | Open | 3h 30m |
| INC-32411 | Medium | Database connection degraded: mysql-01 | S. Mitchell | Resolved | 5h |
| INC-32409 | High | Lateral movement — SMB waves | A. Rodriguez | Investigating | 9h |
Response SLA
View allDetection Triage
94%
Triage Containment
87%
Containment Recovery
78%
Recovery Closure
91%
Post-mortem Review
64%
Severity Mix
Incident Board
Open · 2
HIGH
INC-32416 · Suspicious PowerShell — ws-05
Unassigned·41m
HIGH
INC-32412 · Malicious macro in HR-2026.xlsm
Unassigned·3h 30m
Investigating · 3
HIGH
INC-32417 · SSH brute force from 203.0.113.45
S. Mitchell·14m
MEDIUM
INC-32415 · Phishing campaign — finance dept
M. Johnson·1h
HIGH
INC-32409 · Lateral movement — SMB waves
A. Rodriguez·9h
Contained / Resolved · 4
CRITICAL
INC-32418 · Ransomware activity on mail-01
J. Wilson·2m
CRITICAL
INC-32414 · Data exfiltration via DNS tunnel
A. Rodriguez·1h 20m
LOW
INC-32413 · Policy violation — USB usage
J. Wilson·3h
MEDIUM
INC-32411 · Unauthorized NFS share access
S. Mitchell·5h
Recent Activity
View allIncident INC-32464 opened — high CPU on app-02 CRITICAL
Auto-remediation playbook PB-031 triggered
Worker k8s-07 at 91% load
Auto-scaled +2 workers to queue 'scan'
Backup completed — 1.4 TB in 8m 12s
Snapshot verified · retention 30 days
Sync task 's3-archive' finished
2,104 objects · 0 conflicts
phy-12 added to monitoring
18 agents enrolled · health 100
Task T-9912 'patch-cron' succeeded
Ran on 96 hosts · 0 errors